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O Akcji
Akcja Podziel się książką skupia się zarówno na najmłodszych, jak i tych najstarszych czytelnikach. W jej ramach możesz przekazać książkę oznaczoną ikoną prezentu na rzecz partnerów akcji, którymi zostali Fundacja Dr Clown oraz Centrum Zdrowego i Aktywnego Seniora. Akcja potrwa przez cały okres Świąt Bożego Narodzenia, aż do końca lutego 2023.George Sandford English language guide to effective communication 1. An introduction to communication Effective communication is an essential life and work skill and something that we use every day. Key areas of work based communication involve giving, receiving, seeking and exchanging information, expressing feelings and opinions, understanding others, dealing with conflict and behaving assertively. However, just because we can talk and listen, doesnt automatically make us good communicators and there are many things that can go wrong. 2. Some factors that cause communication problems Poor listening Listening is a skill and many people simply do not pay attention. They are thinking about what they want to say or just not concentrating. Afterwards, they fill in the gaps with their own imagination or what they believe was said. Jumbled thinking If somebody is not clear in their own mind what they want to say then their message is likely to be unclear. If it is ambiguous, it can be misinterpreted and somebody could easily get the wrong end of the stick. Poor articulation Some people find it difficult to express themselves clearly and struggle to get their point across. Too many cooks They say that too many cooks spoil the broth and in an organisation and in an organisation with different bosses giving mixed messages, its easy to become confused. Long communication chains The more times a message is passed on, the more likely it is to become corrupted. You may have played Chinese Whispers where a message is privately communicated ten times; the final message is nothing like the first! seeking trying to get exchanging swapping automatically as a natural consequence to pay attention to focus and give full attention fill in the gaps provide missing information ambiguous having two possible meanings to misinterpret to come to the wrong conclusion to get the wrong end of the stick to get the wrong understanding of something struggle fight against, find difficult to get a point across communicate a message too many cooks too many people involved corrupted damaged, changed Glossary seeking - poszukiwanie exchanging - wymiana assertively - asertywnie, stanowczo automatically - odruchowo, automatycznie to pay attention - uważać, zwracać uwagę fill in the gaps - wypełniać luki jumbled - wymieszane, w bezładzie ambiguous - dwuznaczny, niejednoznaczny misinterpret - błędnie zinterpretować get the wrong end of the stick - źle zrozumieć articulation - sformułowanie, wymowa to struggle - mieć trudnosci, usiłować get a point across - przekazać swoje zdanie na jakiś temat too many cooks - zbyt wiele osób zaangażowanych corrupted - uszkodzony, zniekszatłcony 3. How good is your communication? Tick which answers apply to you, then add up your score. Question Never 1 Sometimes 2 Often 3 Always 4 1 I can follow directions well 2 I give clear instructions 3 I take accurate telephone messages 4 I remember names when introduced to people 5 I write clear emails 6 I write concise and effective reports 7 I reply promptly to emails and phone calls 8 I keep people informed and updated 9 I can express my needs assertively 10 I am able to disagree without getting angry 11 I concentrate well when listening 12 I confidently give effective presentations 13 I communicate effectively in meetings and conference calls 14 I respond well to questions in meetings and presentations 15 I can give persuasive arguments Score 31-40 Well done! Youre the bees knees! You communicate effectively in a range of skills when transmitting and receiving information. 21-30 Not bad - You are certainly on the road to effective communication but there are still a few skills that you need to brush up on. 11-20 Oh dear! Your communication is rather hit and miss which is sure to cause some misunderstandings - better get reading this guide straight away! 0-10 Hello! Are you receiving me? Maybe you just like the sound of your own voice or maybe you are in a world of your own. Whatever it is, recognise that communication is an essential work skill and that with a bit of effort, it can be mastered. to give or follow directions instructions about how to find or get somewhere concise brief, short, to the point promptly quickly persuasive influential the bees knees the best on the road to (somewhere) moving towards achieving something brush up on to improve hit and miss in consistent to like the sound of your own voice to enjoy talking and listening to yourself to be in a world of your own in a dream, unaware of your immediate environment Glossary follow directions - postępować według wskazówek concise - zwięzły ścisły promptly - od razu, niezwłocznie persuasive - przekonujący, istotny the bees knees - najlepszy, ,,debeściak" on the road to - na dobrej drodze to brush up on - doskonalić, podszlifować hit and miss - bezplanowy, (metoda) prób i błędów to like the sound of your own voice - upajać się własnym głosem to be in a word of your own - żyć we własnym świecie, śnić na jawie
Szczegóły | |
Dział: | Ebooki pdf, epub, mobi, mp3 |
Kategoria: | poradniki, praca, biznes, inne |
Wydawnictwo: | Colorful Media |
Rok publikacji: | 2014 |
Język: | polski |
Zabezpieczenia i kompatybilność produktu (szczegóły w dziale POMOC): | *Produkt jest zabezpieczony przed nielegalnym kopiowaniem (Znak wodny) |
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